Digital Learning Officer 

Location: Remote working, Ghana-based

Reports to: Digital Learning and Innovation Manager, Educational Partnerships Manager 

Salary: 1500-3500 Cedis / month gross 

Hours: Full-time 

Summary

EduSpots was created to show that communities themselves can design, lead and sustain transformative learning. By unlocking the knowledge and creativity already present in communities, the model turns education into a shared civic responsibility rooted in local ownership and collective action.

In 2015, the first Spot was created by the Addae family in Abofour, Ashanti Region of Ghana, in response to a locked privately owned library in a neighbouring community, built on principles of community ownership, local leadership and purposeful collaboration.

Since that point, over 700 local leaders named Catalysts, including students, teachers and community members, have come together to create 50 community-owned learning hubs known as ‘Spots’ – a concept drawn from the Ghanaian idea of a drinking space. Each Spot is unique, shaped by the identity and aspirations of its community, but all are part of a connected online network advancing inclusive, future-ready education through WhatsApp for Learning and the EduSpots App.

Through the Spots, thousands of learners, or Sparks, take part in playful, community-rooted clubs ’ – across early years education, digital skills, STEM, climate action and gender equity themes ’ – that spark curiosity, collaboration and civic action. Many Sparks grow into Catalysts themselves, with one in four new Spots now founded by those who first joined as Catalysts.  From this cycle of change, a movement is emerging across rural Ghana and beyond.

EduSpots has grown through a participatory model in which every Catalyst has a voice in shaping the network’s future. Their ideas and experiences feed into programme design and wider decision-making, with over half of our staff team drawn directly from Catalyst pathways.

As one Catalyst commented in the 2025 independent evaluation: “We’re not just implementing a pre-set model. Our ideas and experiences are actively shaping how EduSpots evolves. It’s truly a collaborative effort.” Find our latest guide book here. 

In 2026, the EduSpots team is looking to double its impact by moving from 50 to 100 Spots, reaching an additional 10,000 learners, also widening our reach through its EdTech Innovations as part of the Mastercard Foundation EdTech Fellowship, and the launch EduSpots Unlocked to share aspects of our approach with the wider NGO community.

We are excited by our future. Do visit www.eduspots.org for further information.

About this role 

Community ownership and local leadership have always been at the heart of EduSpots’ approach, and that extends to how we learn and operate online. EduSpots currently runs two distinct digital learning offers, and this new role has been designed to support both.

EduBytes is our professional development programme for Catalysts, covering everything from digital skills training to safeguarding. Our online courses are a newer paid offer, free for Catalysts and now opening up to schools, charities and partners. As EduSpots grows, we are looking for a Digital Learning Officer to work across both programmes, providing administrative support and increasing EduSpots’ capacity to reach a wider audience.

This is an administrative role, and no developer or coding experience is needed. Working alongside the managers who lead each programme, you will be the organised, dependable support behind both, from registration and troubleshooting through to certification. Across both, you will help us see where we are reaching people and where we are not, contributing to the data analysis and reporting that shapes what we do next. As this is a new position and therefore a degree of flexibility will be required.

As we grow from 50 to 100 Spots in 2026, more Catalysts will be joining the network, and their first experience of EduBytes matters. As our online courses reach new audiences, a smooth, well-supported experience will matter just as much. You will work closely with Catalysts and a collaborative team, with real opportunities to learn and develop as our digital work evolves. This is both an internal and external-facing role, so you will need great people skills, strong prioritisation skills and the ability to communicate clearly.

We are looking for someone who is organised, digitally confident and patient, with a keen eye for detail and a genuine desire to help more people take part. You will enjoy understanding how communities use technology in practice, explaining steps clearly to people with different levels of digital confidence, and helping more people find their place in a community-led network.

Main duties and responsibilities 

EduSpots Online courses 

• Supporting learner registration and trouble-shooting on website access, escalating technical issues where needed
• Tracking participation and completion, and supporting the certification process
• Approving comments and engagement in line with our safeguarding policy, escalating any safeguarding concerns to our safeguarding lead. 
• Supporting data analysis and report writing. 
• Supporting our Education Partnerships Manager responding to enquiries from schools, charities and partners interested in our online courses.

EduSpots’ EduBytes Short Courses 

• Supporting Catalyst engagement strategies, such as course content reminders, celebrating progress, and encouraging continued engagement. 
• Supporting with registrations, survey completion and Catalyst trouble-shooting 
• Supporting with task review and feedback
• Leading on the certification process for EduBytes, keeping completion records accurate and certificates issued on time. 
• Hosting EduBytes weekly session, including preparation and follow up 

General

• Supporting internal data analysis and reporting across both programmes, including user numbers and completion rates, to show where we are reaching people and where we are not, and contributing to quarterly reports to the Board of Trustees
• Keeping learner and Catalyst records accurate and secure, in line with data protection and safeguarding policies
• Helping to build an active, welcoming online community for Catalysts and learners, encouraging participation and connection across the network, e.g. across various EduSpots WhatsApp networks. 
• Supporting EduSpots’ online presence, for example by sharing course updates and news across our channels
• Contributing to all-staff and team meetings, sharing updates and insights from both programmes and feeding into planning
• Being flexible as this new role develops, and undertaking other duties reasonably requested within the scope of the role

Personal Specification 

Essential

• Digitally confident – comfortable using online platforms and able to learn new systems quickly
• Proactive and solution-focused – able to identify problems, troubleshoot where possible and seek support where needed
• A clear communicator, able to engage warmly and effectively with Catalysts, learners, partners and colleagues.
• Strong attention to detail, particularly with records, data and certification
• Confident using spreadsheets or similar tools to track participation and summarise data. Experience using Google Sheets required. 
• Strong organisation and prioritisation skills, with the ability to manage competing requests across two programmes
• Able to work independently and meet deadlines as part of a remote team
• Understanding of, and commitment to, safeguarding children.

Personal qualities 

• A genuine problem-solver who takes real pride in building things that work.
• Eager to learn and develop their skills within a dynamic, mission-driven organisation.
• Collaborative and people-centred, with a genuine interest in understanding how communities use technology in practice.
• Patient and empathetic, with the ability to communicate technical ideas to non-technical colleagues and community members.
• Committed to EduSpots’ values of community leadership, play, teamwork, passion, care, daring, sustainable impact and learning mindset.
• A genuine commitment to community-led education and EduSpots’ mission.
• Flexible, adaptable and resilient, with the ability to respond effectively to changing operational needs in a fast-paced environment.

Our core values are play, passion, community leadership, learning mindset, caring, daring and sustainable change. 

Please send a tailored covering letter and CV to recruitment@eduspots.org by 6th October 2026 with a hope to meet shortlisted candidates shortly afterwards for a start date on 1st November 2026. 

For further information please see www.eduspots.org. Also follow us on social media – @eduspots on LinkedIn, Instagram, and Facebook 

EduSpots is committed to the safeguarding of children, with safeguarding education a core part of our work. Appointment will be subject to child protection screening appropriate to the post. 

We are committed to being an inclusive and equitable employer; actively promoting diversity at all levels of our organisation and ensuring everyone feels included, valued and supported to fulfil their potential, encouraging candidates from all backgrounds to apply.

This job description will be reviewed annually and may be subject to amendment or modification at any time in consultation with the post holder.